SALE on Tops! Use code COZY30 to receive 30% off All Tops!

Free U.S. Shipping on orders over $75, Easy Returns and Free Exchanges!

Returns & Exchanges

 

At Magnolia Boutique, we want you to love every item you purchase! If something isn't quite right, we're here to make the returns or exchange process as smooth as possible. 

In effort to improve your returns experience, we have moved to a much simpler process for our customers. Starting January 23rd, 2026, we've moved self-returns to within customer accounts.

You'll simply log into your account, locate your order, and initiate any returns or exchanges needed! Return request will be approved if eligible within 1 business day. Same rules apply below.

Return & Exchange Options:

    • Refund to Original Payment Method: Initiate and mail your return within 15 days of delivery.
    • Store Credit or Exchange: Initiate and mail your return within 30 days of delivery. 
    • All exchanges for a different size are free if available!
    • Any other eligible return is a flat $7.95 that is deducted from your refund or store credit
    • Please place packing slip inside package when applicable

    *Please note items must be unworn, unwashed, and in original condition with tags attached.

    * Store credit expires after one year of it being issued. 

    Non-Returnable Items:

    • Items marked FINAL SALE
    • Jewelry & Accessories
    • Intimates, bras, camisoles, slips, socks, and hats
    • Holiday Doorbusters
    • Health & Beauty items
    • Orders using discount codes at or over 30% sitewide

    Shoes must be returned in their original box or bag with a protective shipping box.

    We reserve the right to charge a restocking fee of $10 per item for high return rates within a year. 

    How do I return my merchandise?

    1. Simply log into your account, find your order, and begin the process of which item(s) you are looking to return or exchange. 
    2. Once your return or exchange is approved (within 24 hours), you will receive a return shipping label via email.
    3. Place item(s) in a shipping safe box or polybag with original invoice included.
    4. Place the shipping label on the package and send your item back to us!

    Processing Time:

    • Refunds, Exchanges & Store Credit: Processed within 7-10 days after being delivered to our warehouse
    • Emails are generated and sent once your return is initiated 
    • Emails are sent when when your order was received by us as well as when it is processed

    If you choose to ship back your return independently, processing may take up to two weeks. Please retain your tracking information. 

    Damaged or Defective Items:

    If you receive a damaged or defective item, please contact us within 3 days of delivery at info@magnoliaboutique.com. We'll arrange for a replacement ASAP, or a refund if the item is unavailable. 

    Need Assistance?
    • Email: info@magnoliaboutique.com
    • Live Chat: Available on our site Monday-Friday from 8:30am-5pm EST.

    We truly appreciate your feedback and are committed to enhancing your shopping experience. Thank you for choosing us at Magnolia Boutique!!