Free U.S. Shipping on orders over $50, Easy Returns and Free Exchanges!

Returns & Exchanges

 

At Magnolia Boutique, we want you to love every item you purchase! If something isn't quite right, we're here to make the returns or exchange process as smooth as possible. 

Return & Exchange Policy:

    • For Refunds - Initiate and mail your return online within 15 days of your order.
    • For Store Credit - Initiate your return within 15 days of your order, and mail your return within 30 days of your order.
    • If Exchanging, simply choose either Exchange for different size, or Exchange for a new item.
    • At time of purchase, if you choose Checkout + for $2.98, your return or exchange shipping is covered along with package protection.
    • Any other eligible return if Checkout + is not chosen at checkout, customers are responsible for return shipping at our cheapest rates available. 
    • Please place the original packing slip inside package upon return.
    • Print the return shipping label, and place on outside of package.
    • Items must be returned in the original condition in which received, unworn, & unwashed or will be subject to denial.
    • Exchanges are limited to once per order.

    * Store credit expires after 5 years of it being issued. 

    Non-Returnable Items:

    • Items marked FINAL SALE
    • Jewelry & Accessories, including hats & belts
    • Intimates, bras, camisoles, slips, & socks
    • Holiday Doorbusters
    • Health & Beauty items
    • Orders using discount codes at or over 30% site wide

    Processing Time:

    • Returns for store credit and/or refunds: Processed within 7-9 business days after being delivered to our warehouse.
    • Exchanges: Processed and replacement item(s) are sent out when the original item(s) is mailed back.
    • Emails are generated and sent once your return is initiated 
    • Emails are sent when when your order was received by us as well as when it is processed 

    Damaged or Defective Items:

    If you receive a damaged or defective item, please contact us within 3 days of delivery at info@magnoliaboutique.com. We'll arrange for a replacement ASAP, or a refund if the item is unavailable. 

    Need Assistance?
    • Email: info@magnoliaboutique.com
    • Live Chat: Available on our site Monday-Friday from 8:30am-5pm EST.

    We truly appreciate your feedback and are committed to enhancing your shopping experience. Thank you for choosing us at Magnolia Boutique!!